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Shipping Protection Service

At Boyellivng.com, we promise to provide you with a worry-free shopping experience. Therefore, we have introduced our Shipping Protection Service to ensure your order is safe and secure. Below are the details of our Shipping Protection Service, including the cost:

 

Service Cost:

The fee for our Shipping Protection Service is 3% of the total value of the products in your order. This fee is charged per order and is an optional service that you can choose at checkout. Please note, within your order, this service will be listed as "Shipping Insurance" for clarity and ease of understanding.

 

Damage During Transit:

If your order is damaged during transit, we take full responsibility. You can choose between the following two solutions:

 

Reshipment: We will reship a new product to you at no extra charge, with no need to return the damaged item.

Repair Guide: If you opt for repair, we will provide a detailed repair guide and assist you every step of the way to ensure the product is restored to its best condition.

30-Day Free Return Period:

To give you ample time to decide whether you are satisfied with your purchase, we offer a 30-day free return service. If within 30 days of receiving your product, you have not installed or used it, you can apply for a free return. Please note, to qualify for free returns, the product must be in its original condition, without any damage or signs of use.

 

Additional Notes:

 

Please inspect the condition of your product immediately upon receipt. If any issues are found, please contact our customer service team as soon as possible.

Return requests should be submitted via our official website or customer service hotline.

This protection service applies to all products purchased through Boyellivng.com.

Our goal is to ensure that you are satisfied and secure with every purchase at Boyellivng.com. Our Shipping Protection Service is designed to fulfill this commitment. If you have any questions, please feel free to contact our customer support team.